This page sets out precise handling; specifically, we offer a 30-day no-reason return and exchange policy. For completeness, you may request a return or exchange within 30 days after delivery without having to provide a reason.
Our commitment to reliable process means that after we receive and inspect the return, we will notify you of the decision. From a customer-service standpoint, approved refunds are issued to the original payment method within 5-10 business days. In practical terms, a bank or card issuer may require additional time to post the credit.
This page sets out accessible customer understanding; specifically, the default return address is 22 Cushing Ave, Nashua, New Hampshire, 03064, United States. Where applicable, do not send a return until instructions have been provided. At the same time, for assistance, contact Support@canadapoply.shop or (603) 264-6006. In practical terms, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
With straightforward decision-making in mind, our operating rule is that returned items should include their components and original packaging when reasonably possible. As a related point, the following are not eligible for no-reason return: customized or personalized goods, clearance or final-sale goods, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods. For that reason, these exclusions do not limit remedies for defective or nonconforming products or any non-waivable consumer rights.
With customer-focused handling in mind, our operating rule is that to begin a return or exchange, contact us at Support@canadapoply.shop before sending the item. Under this approach, once approved, canadapooch provides a prepaid return shipping label or an equivalent free return arrangement. As a related point, the merchant pays return shipping for both approved no-reason returns and returns involving damage, defects, quality problems, missing parts, or an incorrect item. From a customer-service standpoint, items sent without prior authorization may not be accepted.
Merchant Information
As part of clear expectations, customers should understand that the customer contact telephone number is (603) 264-6006. For that reason, the customer contact email is Support@canadapoply.shop. Within the same framework, the business name is canadapooch. Within the same framework, the storefront brand name is canadapooch. Accordingly, the complete physical address, which is also the default return address, is 22 Cushing Ave, Nashua, New Hampshire, 03064, United States.